Working from home changes insurance sooner than people think

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Working from home changes insurance sooner than people think

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A laptop on the kitchen table feels harmless. So does a spare room turned into an office. From an insurer’s point of view, the moment work enters the home, the risk profile shifts. Sometimes only slightly. Sometimes enough to matter.

What counts is not the label on your job, but what actually happens inside the property.

traditional house

Clerical and desk-based work

This is the category insurers are most relaxed about.

Emails, video calls, admin, screen-based tasks. No visitors. No stock. No tools. Many home insurance policies allow this without any change, although some still expect disclosure.

This is usually where home insurance stretches comfortably.

Self-employed office work

Being self-employed changes the conversation.

Even if the work looks the same as employed clerical work, insurers may treat business ownership differently. Especially if equipment belongs to you rather than an employer.

Business equipment limits can be lower than expected.

Client visits and meetings

The first visitor is often the tipping point.

Once clients attend the property, liability risk increases. Trips on steps, loose carpets, shared entrances.

Many home policies exclude liability arising from business visitors.

Creative and professional services

Designers, consultants, therapists, tutors. These roles sit in the middle.

The work itself may be low risk, but the presence of visitors, specialist equipment, or confidential materials changes insurer expectations.

The risk is rarely obvious until something happens.

Manual work and tools at home

Trades and hands-on work raise clearer flags.

Tools stored at home, even if used elsewhere, can fall outside standard contents definitions.

Some policies exclude tools entirely, others impose strict limits or security requirements.

Stock, samples, and deliveries

Stock changes the nature of a home.

Whether it’s boxes in a spare room or shelves in a garage, insurers see increased fire, theft, and escape of water risk.

Standard home insurance rarely includes business stock.

Workshops and adaptations

Converted garages, garden offices, treatment rooms. These adaptations matter.

Structural changes may need to be declared to buildings insurers.

The use of heat, chemicals, or specialist equipment can limit insurer appetite.

Working from home in rented properties

Tenants face additional layers.

Landlords may restrict business use. Insurance may do the same.

Tenant contents insurance often excludes business equipment by default.

Shared homes and home working

In shared properties, one person working from home can affect everyone.

Insurers may ask about the nature of occupancy, visitors, and equipment.

Joint policies can become awkward when only one occupier introduces business risk.

What insurers usually want to know

Questions tend to focus on activity, not job titles.

Clear answers make policy placement easier.

modern house

When commercial insurance becomes relevant

Commercial insurance does not replace home insurance. It sits alongside it.

It is often used to insure business equipment, liability, and stock, leaving the home policy to cover the property itself.

Trying to stretch one policy to do both jobs usually ends badly.

Common assumptions that cause problems

Most disputes come from quiet assumptions made early on.

Working from home is normal now. Insurance still works, but it reacts to what happens inside the walls, not how ordinary it feels day to day.


This page belongs to our Different types and usage of buildings section



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